Privacy Policy

Last updated: Aug 22, 2025 3:39 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://moojoautospa.com website (the "Website") operated by Moojo Auto Spa, a(n) Corporation formed in Quebec, Canada ("us, we, our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information — Name

• Specific piece of information: Name
• Where we get this information: Information submitted by the consumer; Tracking pixels
• Legal basis for processing this information: The user has provided consent to the processing of their information; Processing is necessary to perform a contract with the user; Processing is necessary in order to take steps that the user has requested prior to entering into a contract
• How we use this information: Analytics; Marketing and advertising; Participation in surveys and contests; Performing services; Providing customer service; Providing financing; Resolving disputes; Verifying customer information
• What happens if we don't have the information: Our use of your data for analytics, marketing and advertising, participation in surveys and contests, performing services, providing customer service, providing financing, resolving disputes, and verifying customer information will not be possible.

Identifying information — Phone number

• Specific piece of information: Phone number
• Where we get this information: Information submitted by the consumer; Tracking pixels
• Legal basis for processing this information: The user has provided consent to the processing of their information; Processing is necessary to perform a contract with the user; Processing is necessary in order to take steps that the user has requested prior to entering into a contract
• How we use this information: Analytics; Marketing and advertising; Participation in surveys and contests; Performing services; Providing customer service; Providing financing; Resolving disputes; Verifying customer information
• What happens if we don't have the information: Our use of your data for analytics, marketing and advertising, participation in surveys and contests, performing services, providing customer service, providing financing, resolving disputes, and verifying customer information will not be possible.

Identifying information — IP address

• Specific piece of information: IP address
• Where we get this information: Information submitted by the consumer; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies
• Legal basis for processing this information: The user has provided consent to the processing of their information; Processing is necessary to perform a contract with the user; Processing is necessary in order to take steps that the user has requested prior to entering into a contract
• How we use this information: Analytics; Marketing and advertising; Participation in surveys and contests; Performing services; Providing customer service; Providing financing; Resolving disputes; Verifying customer information
• What happens if we don't have the information: Our use of your data for analytics, marketing and advertising, participation in surveys and contests, performing services, providing customer service, providing financing, resolving disputes, and verifying customer information will not be possible.

Identifying information — Email address

• Specific piece of information: Email address
• Where we get this information: Information submitted by the consumer; Tracking pixels
• Legal basis for processing this information: The user has provided consent to the processing of their information; Processing is necessary to perform a contract with the user; Processing is necessary in order to take steps that the user has requested prior to entering into a contract
• How we use this information: Analytics; Marketing and advertising; Participation in surveys and contests; Performing services; Providing customer service; Providing financing; Resolving disputes; Verifying customer information
• What happens if we don't have the information: Our use of your data for analytics, marketing and advertising, participation in surveys and contests, performing services, providing customer service, providing financing, resolving disputes, and verifying customer information will not be possible.

Identifying information — Device identifier

• Specific piece of information: Device identifier
• Where we get this information: The observation and recording of activities by the business, such as through the use of cookies
• Legal basis for processing this information: The user has provided consent to the processing of their information
• How we use this information: Analytics
• What happens if we don't have the information: Our use of your data for analytics will not be possible.

Identifying information — Online identifier

• Specific piece of information: Online identifier
• Where we get this information: The observation and recording of activities by the business, such as through the use of cookies
• Legal basis for processing this information: The user has provided consent to the processing of their information
• How we use this information: Analytics
• What happens if we don't have the information: Our use of your data for analytics will not be possible.

Internet or other electronic activity — Information regarding your interaction with our website or application

• Specific piece of information: Information regarding your interaction with our website or application
• Where we get this information: The observation and recording of activities by the business, such as through the use of cookies
• Legal basis for processing this information: The user has provided consent to the processing of their information
• How we use this information: Analytics
• What happens if we don't have the information: Our use of your data for analytics will not be possible.

With whom we share your personal information

We share the personal information below with the following categories of third parties for the following reasons:

Identifying information — IP address

• Categories of third parties with whom personal information is/was shared: Content management systems; Data analytics providers; Hosting providers; Website or application development and design vendors
• Reason(s) for sharing: To analyze your interactions with us or our website; To build new website features; To detect and resolve security incidents; To fix bugs or identify and repair errors; To host our website; To provide you with our website

Identifying information — Device identifier

• Categories of third parties with whom personal information is/was shared: Content management systems; Data analytics providers; Hosting providers; Website or application development and design vendors
• Reason(s) for sharing: To analyze your interactions with us or our website; To build new website features; To detect and resolve security incidents; To fix bugs or identify and repair errors; To host our website; To provide you with our website

Identifying information — Online identifier

• Categories of third parties with whom personal information is/was shared: Content management systems; Data analytics providers; Hosting providers; Website or application development and design vendors
• Reason(s) for sharing: To analyze your interactions with us or our website; To build new website features; To detect and resolve security incidents; To fix bugs or identify and repair errors; To host our website; To provide you with our website

Internet or other electronic activity — Information regarding your interaction with our website or application

• Categories of third parties with whom personal information is/was shared: Content management systems; Data analytics providers; Hosting providers; Website or application development and design vendors
• Reason(s) for sharing: To analyze your interactions with us or our website; To build new website features; To detect and resolve security incidents; To fix bugs or identify and repair errors; To host our website; To provide you with our website

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

• Limiting the amount of personal information that we collect to strictly necessary only
• Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies are generally used to allow websites to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with websites or with advertisements. This Website does not set cookies.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until we no longer need info to communicate with you.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Please see the "Your rights" section below for more information regarding exercising your privacy rights related to direct marketing.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

• The right to access the personal information that we hold about you. Applies to: Residents of Canada, Quebec and the United Kingdom
• The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity. Applies to: Residents of the United Kingdom
• The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible. Applies to: Residents of the United Kingdom
• The right to request that we amend any of the information that we have collected about you. Applies to: Residents of Canada, Quebec and the United Kingdom
• The right to withdraw your consent to the processing of your personal information. Applies to: Residents of Canada, Quebec and the United Kingdom
• The right to request that we restrict the processing of your personal information. Applies to: Residents of the United Kingdom
• The right to request that we delete some or all of the personal information that we have collected about you. Applies to: Residents of the United Kingdom
• The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction. Applies to: Residents of Canada, Quebec and the United Kingdom
• The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with us. Applies to: Residents of the United Kingdom
• The right to opt out of the use of your personal information for purposes of direct marketing. Applies to: Residents of the United Kingdom
• The right to opt out of tracking of your location. Applies to: Residents of Quebec
• The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you. Applies to: Residents of Quebec and the United Kingdom
• The right to opt out of the use of your personal information for automated decision making purposes. Applies to: Residents of Quebec and the United Kingdom

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

• Patrice Mougeot
• info@moojoautospa.com
• (819) 923-7671
• 150 Adrien-Robert, Gatineau, Québec J8Y 3S2, Canada
• https://moojoautospa.com

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

• Name
• Email address

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints

Residents of the United Kingdom may lodge a complaint with the United Kingdom Information Commissioner's Office by following the steps on the Lodge a Privacy Complaint (United Kingdom) page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

• Patrice Mougeot — Owner
• (819) 923-7671
• info@moojoautospa.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting the File a Privacy Complaint (Canada) page or calling 1-800-282-1376. Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out the Quebec Privacy Commission page or calling 1-888-528-7741.

Location of data processing

All data processing activities undertaken by us take place in Canada.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track ("DNT") is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring data

We may transfer your personal information for processing to United States. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.

Questions

If you have any questions about this Privacy Policy, please contact us at info@moojoautospa.com.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.